> ## Documentation Index
> Fetch the complete documentation index at: https://docs.tesouro.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create requests

> Create information requests to collect additional documentation or details during underwriting review.

Underwriters create information requests using the [`createUnderwritingInformationRequests`](/underwriting/reference/graphql/operations/createunderwritinginformationrequests) mutation.

* Requests are scoped to a specific underwriting application
* Each request includes instructions describing the information required
* Requests can be created from a custom input or from a [predefined option](/underwriting/guides/information-requests#information-request-options)
* Creating a request does not change the application status

<Note>
  Integrators do not create information requests directly; they respond to requests created by
  underwriting staff.
</Note>

<Callout icon="clapperboard-play" color="#6938EF" type="scenario">
  **Scenario**

  An underwriter reviews Ben's application and needs clarification on his
  keyboard business's revenue projections. They create an information request
  with specific instructions about what documentation is needed.
</Callout>

<RequestExample>
  ```graphql Operation lines expandable theme={null}
  mutation CreateUnderwritingInformationRequests(
    $input: CreateUnderwritingInformationRequestsInput!
  ) {
    createUnderwritingInformationRequests(input: $input) {
      underwritingInformationRequests {
        id
        applicationId
        status
        title
        description
      }
      errors {
        ... on BadRequestError {
          message
        }
      }
    }
  }
  ```

  ```json Custom input lines theme={null}
  {
    "input": {
      "applicationId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "requests": [
        {
          "customInput": {
            "title": "Bank Statements",
            "description": "Please provide last 3 months of business bank statements"
          }
        }
      ]
    }
  }
  ```

  ```json From option input lines theme={null}
  {
    "input": {
      "applicationId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
      "requests": [
        {
          "fromOptionInput": {
            "optionId": "a1b2c3d4-e5f6-4a7b-8c9d-0e1f2a3b4c5d"
          }
        }
      ]
    }
  }
  ```
</RequestExample>

<ResponseExample>
  ```json Response lines expandable theme={null}
  {
    "data": {
      "createUnderwritingInformationRequests": {
        "underwritingInformationRequests": [
          {
            "id": "c3d4e5f6-a7b8-4c9d-0e1f-2a3b4c5d6e7f",
            "applicationId": "3fa85f64-5717-4562-b3fc-2c963f66afa6",
            "status": "REQUESTED",
            "title": "Bank Statements",
            "description": "Please provide last 3 months of business bank statements"
          }
        ],
        "errors": []
      }
    }
  }
  ```
</ResponseExample>