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An itemized list of ACH returns for a given activity date. Use this report to stay informed about unsuccessful ACH transfers.

Report availability

The report is generated daily by 10:00 AM ET, encrypted, and placed in the outbound directory of an SFTP location dedicated for your use. (This schedule can be configured to later cadences to suit your needs, e.g., a later time in the day, every other day, weekly, monthly, etc.) Reports expire and are removed from the SFTP location after 14 calendar days.

Report format

  • CSV file, following the RFC 4180 standard
  • File name: ach_returns_{startdate:YYYYMMDD}-{endDate:YYYYMMDD}_{generationDate:YYYYMMDDThhmmss}.csv
  • Values are separated using commas.
  • Values containing commas are enclosed within double quotes.
  • Values containing double-quotes are escaped by two double quote preceding it.